FREQUENTLY ASKED QUESTIONS
What is the turnaround time?
Our standard turnaround time is 2–8 weeks. Canvas paintings may take up to 8 weeks to complete. Please review the estimated turnaround time before placing your order and plan accordingly.
We do not recommend placing an order with the intention of wearing or using the item before it is completed. Turnaround times may vary depending on the complexity of the design, materials needed, and the number of orders in progress.
What materials do you use?
Depending on the project, we may use:
● Acrylic paint
● Rhinestones
● Charms and safety pins
● Fabric
● Adhesive and other embellishments
Because each item is handmade, the materials used may vary based on the design and the type of item being customized.
What services do you offer?
We offer custom designs and commissions for:
● Shoes
● Jeans
● Jackets
● Skirts
● Hats
● Bags
● Canvas paintings
We also accept general commissions for customers who would like a one-of-a-kind custom piece created by us.
Do you offer custom pieces for events?
Yes. We offer custom services for:
● Baby showers
● Weddings
● Birthdays
● College events
● Photo shoots
Event orders must be placed at least one month before the date the item is needed. Please keep our standard turnaround time in mind when placing an order. We cannot guarantee completion for orders placed less than one month before an event.
What services do you not offer?
We do not offer:
● Rushed or same-week services
● Recreations of another artist’s or designer’s work
● Designs based on references from other artists or creators
● Custom pieces for funerals or memorial events
We are happy to create an original design inspired by your ideas, preferences, colors, themes, or overall vision.
What does my payment cover?
Your payment covers:
● Labor
● Design and creative development
● Materials
● Shipping fees
Additional costs may apply depending on the item, design complexity, materials required, or shipping destination.